Application Management Services

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High Value, Low Risk, Flexible

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Benefits of Our Application Management Services

For Your Business Critical ServiceNow, SAP, Microsoft and Custom Applications

Through 15+ years of successfully delivering Application Management Services (AMS), Solvera has developed a formula for effective AMS that is right-sized and flexible to meet your unique needs.

Simplicity. Through our established Delivery Centre, you have a single point of contact and accountability

Cost Efficiency and Certainty. Costing models ranging from “pay for what you use” to “committed pricing and service for budgeting and predictability”.

Flexibility. You can access as much or as little support as you need through our flexible support models – ranging from augmentation for your team to a fully managed service. Scale your support service up and down to match your changing business needs and priorities.

Availability. We ensure that your business critical applications are available when you need them to be.

Burst Capacity tailored to your needs. Whether you want to free your people up to provide higher-value work long-term, or you want short-term coverage for planned or unexpected absences. We will keep your application running smoothly through it all. We are ready to help when you need it, and you can expect a right-sized, certified and experienced support team.

Providing you a guided path to a low-risk managed service. Through onboarding many clients into a managed service, we’ve established a successful transition approach that includes knowledge transfer, service management, governance and infrastructure.

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Proven Approach to delivering High Quality AMS. With industry leading processes and tools, we bring a right-sized approach tailored to include SLA and KPI management, and proactive reporting & monitoring to suit your needs. Learn More

From our experience in serving a large number of clients with AMS services over the past two decades, we have a right-sized approach and flexible support models to fit your needs.

Flexible Support Models

You want the flexibility to tailor a support service that is just right for the needs of your organization, and we deliver.

Our spectrum of support models offer you a range of support possibilities, from a small team of dedicated resources through to fully outsourced application management.

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Each option is flexible, and brings its own unique advantages. Let's discuss which support model is best suited to your needs.

 

Your Trusted Managed Services Partner

Why Solvera is a trusted managed services partner for 30+ clients

With Solvera, you will experience more than a service provider – you will experience a partnership based on trust and commitment.

We align to your needs through joint planning, collaborative governance and creation of meaningiful service levels.

You will receive value-driven AMS focused on enabling continuous operational improvement and efficiencies that drive your desired outcomes (cost savings, stability, innovation, enhanced business functionality, digital transformation, and more…).

We deliver guidance and thought leadership over and above your expectations.

Compliant with industry-standard controls for building secure systems.

Quality of service that is second to none. We consistently drive metrics that exceed industry benchmarks, delivering stellar results for our clients, leading to 99% of our clients rating Solvera as having met, exceeded or greatly exceeded expectations.

Trusted Industry Leader

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“Managed Service is about more than applications. It’s about identifying and supporting the solutions which allow you to grow your business. We can guide you down this path.”

 

Darcy Semeniuk,
Director of Managed Services,
Solvera Solutions